Resume

Experience

Microsoft  | Program Manager II | 9.2018 – Present

  • Manage the E2E development of ML/AI features for Dynamics 365 

  • Shipped Sentiment Analysis capabilities for Dynamics 365 Omnichannel Solution to General Availability in July 2019

  • Work cross-functionally across Product, Data Science, Engineering, UX, Legal, and Marketing to define business problems, enable model development, ensure model scalability, manage deployment, and ensure data privacy compliance

Microsoft  | Program Manager I | 9.2017 – 9.2018

  • Built a metric dictionary that improved data discovery for an audience of 20k internal customer support leaders; collaborated with designers, created UI mockups, wrote functional specs 

  • Led a team to build an automated data flow diagram for our data platform

  • Defined requirements for Microsoft’s first-party data platform for customer service

Microsoft  | Program Management Intern | 5.2016 – 8.2016

  • Drove project to implement telemetry, enable data access, evaluate search performance on support.microsoft.com

  • Defined specifications for a REST API that delivered performance data for support agents

Harvard School of Engineering & Applied Sciences | Summer Fellow | 6.2015 – 8.2015

  • Designed a drone-based delivery system that interfaced businesses and customers

  • Created the mobile application for end users

  • Worked with 7 engineering students to build a drone prototype

Bow & Drape  |  Digital Marketing Intern | 5.2014 – 12.2014 

  • Developed a social media strategy for an early-stage startup (0-10 employees), increasing brand following by 14%

  • Created graphical content to guide the user creation experience 

 

Education

Harvard University | AB in Computer Science

Coursework: Data Structures & Algorithms, Machine Organization, Theory of Computation, Networks, Systems Programming, Design of UI Systems, Statistics, Psychology

Leadership: Co-President of Harvard Women in Computer Science, Co-Chair of Harvard Women Engineers Code Conference, Design & Branding Director for Harvard Women in Business

 

Skills

Technology: Python, C, SQL, Excel, Data Science, Azure DevOps

Design: UI/UX, Illustrator, Photoshop, Lightroom, InDesign